Frequently asked questions from our support
Can I add my own design?
Yes, you can absolutely add your own design! At our packaging company, we understand that every brand is unique, and we encourage our clients to personalize their packaging to reflect their vision. Whether you have a design ready to go or need assistance fine-tuning it, our team is here to help. Simply provide us with your artwork, and we’ll ensure it fits perfectly on your packaging of choice. If you’re unsure about file formats or specifications, don’t worry—our design experts will guide you through the process to ensure a flawless final product.
Which industries of product packaging are you providing?
We provide packaging solutions for a wide range of industries. Whether you are in the food and beverage sector, cosmetics and personal care, electronics, pharmaceuticals, or retail, we have the expertise to create custom packaging that meets your specific needs. Our packaging options include eco-friendly materials, innovative designs, and durable solutions to ensure your products are not only well-protected but also stand out on the shelves. No matter your industry, we are committed to delivering high-quality packaging that enhances your brand and maximizes customer appeal.
I do not run a business. Can I order your boxes?
Yes, you can order our boxes even if you don’t run a business! We cater to both businesses and individuals, so whether you need packaging for personal projects, events, or special occasions, we’ve got you covered. You can choose from our wide range of ready-made designs or customize your own packaging to suit your needs. Whether it’s for a personal gift, a small project, or just for fun, we are happy to assist you with your order, no matter the size.
What is the minimum size of an order?
The minimum size of an order depends on the type of packaging you need. For most of our standard packaging products, we have a flexible minimum order quantity to accommodate both small and large businesses. However, for fully customized packaging, the minimum order may vary based on the complexity of the design and materials used. We strive to offer competitive options for businesses of all sizes, so feel free to contact us with your specific requirements, and we will provide you with the best solution tailored to your needs.
How should the boxes be stored?
To ensure the longevity and quality of your packaging, it’s important to store the boxes in a cool, dry place away from direct sunlight, heat, and moisture. Excessive heat or humidity can weaken the material, causing it to warp or lose its shape. It’s also a good idea to store the boxes flat, if they are not pre-assembled, to save space and prevent any creases or bends. If your boxes are pre-assembled, stack them carefully to avoid crushing or damaging them. Proper storage will help maintain the durability and appearance of your packaging for future use.
Can I place an order over the phone?
Where are your printing shops located?
We operate as an online printing service, and as well we have our physical store at 1st Floor, SCO 72, Swastik Vihar, Sector 5, Panchkula, Haryana 134114, near Zirakpur. You can visit our physical store any time.Â
What payment methods do you offer?
We accept payments online and as well offline on phone calls. You can also visit our offices for book your orders.Â
When will I receive an invoice?
After completing the half payment of your order, you’ll receive your invoice.Â
Do I need to send proofs or sample files?
If you have any Design then you can send us via our email on hello@pixeldesigning.com and you can also call us.